Covid Free Cancellation 2022

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Crowonder Tourist Agency

Covid Free Cancellation 2022

Corona Full Refund extraordinary cancellation policy!

You will receive a full refund if:

  • You decide to cancel up to 30 days in advance of your holiday start date where the official decision of your country of residence (ministry) forbids "all but essential travel” to Croatia.
  • You decide to cancel up to 30 days in advance of your holiday start date in the event of border closures or flights being suspended.

If, due to the above-mentioned restrictions or travel bans, you have to cancel your arrival less than 30 days (29 days or less) before the start date of your holiday, the Crowonder travel agency will issue you with a credit coupon (Voucher) for the amount of the deposits you have made. The voucher is valid for 18 months from the date of issue, during which you can use the document to make a reservation again at the same property. If accommodation in the same property is impossible (e.g. no available dates), it is possible to choose another object from our offer. New accommodation must be in the same or higher (at an additional charge) price level.

If a guest gets sick with Covid during a time that prevents him or her from recovering by the day of arrival marked as the beginning of the reservation, Crowonder will keep the 30% advance payment and refund the remaining amounts paid by the guest towards the reservation. A credit coupon (Voucher) will be issued to the customer for the advance payment. It is valid for 18 months from the date of issue and during this time can be used to make a re-booking at the same property. If accommodation in the same property is impossible (e.g. no available dates), it is possible to choose another object from our offer. New accommodation must be in the same or higher (at an additional charge) price level.

Almost all of our properties have a full refund in case of cancellation up to 30 days before arrival for the reasons listed in points 1 and 2. In individual objects, the owners did not agree to such conditions. Crowonder will inform about this fact the customer who intends to book a stay at such property.



If you cancel your reservation for any other reason than those mentioned above our standard General Terms and Conditions will be applied.